Refund policy

REFUND, RETURN, EXCHANGE POLICY

Last updated May 10, 2022

HAIR EXTENSIONS, PREMADE, & CUSTOM WIGS
We cannot accept returns or exchanges in-store and/or online. Therefore, all sales are final. Please ensure you select the correct color and length prior to purchasing.

EXCEPTIONS

For defective or damaged electrical products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note

● A 15% restocking fee will be charged for all returns, that ARE NOT due to company error.

● Sale items are FINAL SALE and cannot be returned.

● For sanitary health concerns, we only accept the exchange or refund of sealed, unopened, and unused in their original packaging. If you are unhappy with your purchase, we will gladly exchange your order within 7 days of receipt. If your return is due to a processing/shipping error, we will provide a pre-paid label for the return of the item(s) and reship the correct item(s) once the package has been returned. All returns, regardless of company error, must be sealed, unopened and unused in their original packaging to qualify for a refund or exchange.

RETURN PROCESS
To return an item, please email customer service at info@bfboutiqueatl.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Beauty & Fashion Boutique., LLC
Attn: Returns
RMA #
2297 Peachtree Rd NE
Atlanta, GA 30309
Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@bfboutiqueatl.com